1. Overview

Fara Trading LLC. respects your privacy and is committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Information We Collect

We collect personal and corporate information when you use our website, request a quote, or place an order:

• Contact Data: Name, business email, phone/WhatsApp number, delivery address, company name, and designation.

• Order & Transaction Data: Items ordered, custom artwork/logos uploaded for flags, billing records, and delivery notes. (Note: Payment card details processed online are handled directly via PCI-DSS compliant third-party payment gateways; we do not store full card numbers on our servers).

• Technical & Usage Data: IP address, browser type, device information, and site interaction via essential cookies.

3. Purpose of Processing

Your data is collected and processed solely for:

• Preparing quotations, processing invoices, and dispatching logistics.

• Reviewing uploaded vector assets and brand logos for printing accuracy.

• Communicating order tracking, delivery schedules, and site installation visits.

• Complying with UAE corporate accounting, tax auditing (Federal Tax Authority), and trade licensing obligations.

4. Sharing & Disclosure

We do not sell or rent personal information to third parties. Data is shared strictly on a need-to-know basis with:

• Logistics Partners: UAE freight and local couriers for physical delivery.

• Payment Processors & Banks: Secure financial institutions facilitating payment settlement.

• Regulatory Bodies: UAE government agencies, tax authorities, or law enforcement when legally mandated.

5. Data Retention & Security

We employ industry-standard SSL encryption and firewall protections. Your business and transactional records are retained for the statutory period required by UAE commercial and tax regulations (typically a minimum of 5 years for tax invoices and accounting records).

6. Your Rights

Under the UAE PDPL, you have the right to request access to the personal data we hold about you, request corrections to inaccurate records, or request deletion where continued processing is no longer required by law.

7. Contact Details

For privacy inquiries, proof approvals, or account modifications, contact:

• Email: info@faratradingllc.com

• Physical Address: Ras Al Khor IND Area 1 Dubai, UAE

• Phone: +971 545766660